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05/30/2010 12:24
[server11] cPanel Server slowness - user has been suspended
Dear customers,
On Sunday May 5th 2010 - 11:45am one our cpanel servers (server11) server load and memory usage started to skyrocket to levels where the system could no longer sustain,...
04/22/2010 07:13
Reason For Outage :: Network Issues 4/22/2010
Dear Customers,
Navigatoris is aware of a network issue impacting our network in Los Angeles (HQ), this is widespread effect affecting our upstream Internet Service Provider Xeex...
03/26/2010 02:02
General Server Maintenance Window [3/27 from 11PM - 3/28 to 3AM]
Dear Customers,
Navigatoris will be implementing an update to one of our core devices which will cause an estimated 15-20 minute downtime for websites hosted by us on our shared...
01/24/2010 21:59
Server10 Migration and PHP 3.1 support
Dear Customers
Navigatoris will be moving clients off server10 to server11 as cPanel has recommended the migration to solve a server load/crash issue. This move should be smooth to...
01/18/2010 16:22
SERVER 10 :: MySQL instability (marked solved)
On 1/18/2010 Server10 suffered a mySQL crash, the errors shown on the system were:
Version: '5.0.85-community' socket: '/var/lib/mysql/mysql.sock' port: 3306 MySQL...
11/17/2009 00:10
SERVER 10 :: Memory swap complete
Dear customers,
Memory swap was completed.
Downtime start: 12:10am September 17th 2009
Downtime end: 12:20am September 17th 2009
Total downtime for memory swap: 10...
11/16/2009 22:24
Dear customers,
Per request of cPanel to troubleshoot a kernel segfault we will be swapping the physical memory on Server10 between the hours of 11:30pm and 2am today September 16th...
10/28/2009 17:51
cPanel update causing server crashes across the board
Hello,
Last night cPanel released an update to their "RELEASE" branch, cPanel's most recommended branch to run. This new update includes an update for ClamAV, the antivirus scanner...
09/23/2009 08:07
Freedom Server Decommission :: Scheduled downtime September 26th 2009
Dear customers,
Our shared hosting customers on server Freedom have been experiencing problems in the past couple of weeks due to a hard drive failure causing random server...
09/03/2009 07:56
Hello,
We are currently experiencing a DNS issue affecting our shared hosting customers, we are currently working to resolve this issue.
Thank you
Navigatoris
06/26/2009 11:26
Freedom :: Hard drive consistency check
The Freedom shared hosting server is currently down as we are repairing a bad sector on the hard drive that is causing the server to crash. This unexpected maintenance has no ETA for...
04/23/2009 20:06
Navigatoris will be conducting some router maintenance that may cause loss of connectivity for a 20 minute period or less. This has been scheduled to occur after-hours during the maintenance...
04/06/2009 09:40
One of our shared hosting servers had an overload on the PHP engine after upgrading to the latest version.
We have found the PHP plugin causing the overload and have disabled it.
...04/04/2009 04:42
Corporate Website Maintenance Notification
Please be aware that Navigator Internet Solutions will be doing some internal maintenance on its internal website and servers that host only our main website (navigatoris.net), the billing...
03/20/2009 19:09
Freedom server consistency check [RESOLVED]
One of our webhosting servers experienced high server-load after hours this Friday. We have researched the cause and one of the hard-drive blocks have been damaged causing high IO waits for the...
03/05/2009 14:01
Freedom server overload [RESOLVED]
This morning one of Navigatoris shared hosting servers was overloaded and experienced a 20 minute downtime while the server was gracefully shutdown and all services restarted.
...12/19/2008 17:40
Scheduled power maintenance 11pm
We will be upgrading the power strip affecting one of our shared hosting servers, downtime will be approximately 20 minutes. This maintenance will be done afterhours, maintenance window from...
12/02/2008 02:20
[RESOLVED] Shared Hosting :: Server freedom hard-drive issues
At 3:15am pacific time server freedom is back online, all data is intact and in a new hard-drive.
Thank you for your patience.
12/01/2008 20:46
[UPDATE] Shared Hosting :: Server freedom hard-drive issues
We have found the hard drive to be close to failure and we are currently migrating data to a new hard-drive to prevent future data loss.
Disk clone should take about 1 hour, but we...
12/01/2008 15:43
Shared Hosting :: Server freedom hard-drive issues
We have identified a current issue on the filesystem of the server freedom, we are taking the server down for filesystem check, if needed we may have to replace the hard-drive we have a spare on...
11/20/2008 20:12
Seamless DNS Cluster migration
NavigatorIS is migrating one of its DNS Clusters in-house, to our facility in Los Angeles. Our secondary cluster will still be located in New Jersey.
The DNS migration will take...
11/02/2008 12:30
Our upstream is currently working on the issue. However, the internet connectivity has been restored. While they finish working on the issue there will be high latency on the network.
...11/02/2008 12:06
Dear Customers,
Right now we are experiencing upstream connections problem to our internet peers. This problem is outside the Navigatoris network and is affecting not only us but...
10/10/2008 09:26
We have found a problem with one of our current switches that deems the hardware to be replaced to avoid any service disruptions in the future.
We have located a new switch and will have...
09/29/2008 23:31
Domain Registration price announcement
Dear Customers
As we informed you in the past announcement ICANN has forced a general increase in fees for domain registrations/renewals and transfers.
NavigatorIS...
09/26/2008 02:46
Domain Registration Fees increase notice
Dear Customers,
Due to ICANN (Internet Corporation for Assigned Names and Numbers) regulatory increase of domain name fees charged to us, NavigatorIS will have to stop selling domain...
09/13/2008 22:48
Shared Hosting :: Datacenter/server move Maintenance window
Dear NavigatorIS Customers,
Before the end of the current month of September we will be moving some servers located in different datacenters into our new facility in downtown Los...
08/20/2008 00:00
LAX - Network maintenance for Friday, August 22nd between 9:00 pm and midnight (PST)
Dear Customers,
Our upstream provider of internet connectivity will be having some customer impacting network maintenance on Friday, August 22nd between 9:00 pm and midnight...
07/16/2008 00:00
Network card replacement (SERVER PROPEL)
Emergency maintenance notification.
Our network engineers have been troubleshooting some network problems with the server PROPEL, they have diagnosed that the network card...
06/11/2008 00:00
Navigator Internet Solutions will be migrating some of its shared webhosting servers to two different secondary locations in order to provide a more redudant environment for future and current...
04/22/2008 00:00
Server SWISS downtime (resolved)
We are working towards getting server SWISS back online. Datacenter technicians have gotten physical access to the server and are troubleshooting the server.
Resolved: This matter has...11/01/2007 00:00
Navigator Internet Solutions, Inc has migrated billing platforms, from a separate billing-support-affiliate solution, to an all-in-one solution.
Thanks to this migration,...
